Account Manager

RecruitMe Plus; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent IT services company in the United Arab Emirates is seeking a dynamic Account Manager (Corporate) to enhance business growth and profitability. In this role, you will manage key corporate accounts, develop tailored sales strategies, and drive customer satisfaction by understanding client needs. You will collaborate with senior account managers and cross-functional teams to maximize revenue and build long-term client relationships. The ideal candidate has 2-5 years of experience in sales or account management, preferably in IT infrastructure, and is fluent in English and Arabic.

Qualifications

• 2-5 years in a sales or account management role, preferably in IT infrastructure.
• Proven ability to develop long-term client relationships.
• Fluency in English and Arabic is required.

Responsibilities

• Develop and maintain relationships with corporate clients.
• Gather customer requirements to create sales plans.
• Provide after-sales support to retain client relationships.
• Identify new business opportunities within corporate clients.

Skills

Sales Ability

Market Knowledge

Communication Skills

Negotiation & Persuasion

Technical Aptitude

CRM & Reporting

Tools

CRM tools

Job description

• Industry: IT Services (Solutions Integrator)
• Sectorial Experience: Corporate

Job Summary

We are seeking a dynamic and results-driven Account Manager (Corporate) to contribute to the growth and profitability of our business. In this role, you will manage key corporate accounts, develop tailored sales strategies, and drive customer satisfaction by understanding client needs and delivering exceptional service. You will collaborate closely with senior account managers and cross-functional teams to maximize revenue and build long-term relationships with clients.

Key Responsibilities

• Develop and maintain strong relationships with assigned corporate clients.
• Gather and analyze customer requirements to create effective sales plans.
• Act as the primary point of contact for existing customers, addressing inquiries and ensuring a high level of customer satisfaction.
• Provide after-sales support to retain and nurture client relationships.
• Coordinate with senior account managers to develop customized sales strategies for key accounts.
• Identify new business opportunities and assist in expanding the corporate client base.
• Maintain accurate records of sales, pricing, and customer interactions in the CRM system.
• Prepare sales reports, proposals, and presentations to support business development efforts.
• Work closely with the marketing team to assist in the implementation of marketing plans.
• Ensure compliance with company policies, procedures, and ethical standards.
• Demonstrate the ability to collaborate effectively with internal teams to achieve sales objectives.
• Perform additional duties as assigned by management.

Experience, Skills & Qualifications

• Experience: 2-5 years in a sales or account management role, preferably in IT infrastructure, software applications, or managed services.
• Sales Ability: Proven ability to penetrate new accounts and develop long-term client relationships.
• Market Knowledge: Strong understanding of customer needs, market dynamics, and industry trends.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex solutions effectively.
• Negotiation & Persuasion: Strong sales acumen with a whatever it takes attitude to drive deals to closure.
• Technical Aptitude: Experience in IT sales or related fields is an advantage.
• CRM & Reporting: Proficiency in using CRM tools to track customer interactions and manage sales pipelines.
• Languages: Fluency in English and Arabic is required.