Account Manager

MCG Talent; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology platform is seeking an experienced Account Manager to manage a portfolio of high-value clients. This role involves delivering exceptional, personalized service to enhance client satisfaction and retention. The successful candidate will build trusted relationships with clients, provide strategic insights, and drive revenue growth through tailored solutions. Must have a proven track record in client success, strong communication skills, and be passionate about customer experiences. Familiarity with technology platforms is a plus.

Qualifications

• Proven experience in account management or client success.
• Exceptional communication and relationship-building skills.
• Strong ability to understand client needs and provide solutions.

Responsibilities

• Manage a portfolio of high-value clients.
• Deliver exceptional client experiences and satisfaction.
• Drive client retention and revenue growth.

Skills

Client relationship management

Communication

Strategic insights

Job description

We are seeking a customer-obsessed, performance-driven Account Manager to join our client's VIP Account Management team.

In this role, you will manage a portfolio of high-value customers for a leading technology platform, delivering exceptional, personalized service to drive client satisfaction, retention, and revenue growth. Your primary responsibility will be to foster strong, trusted relationships with top-tier clients, enabling them to maximize value through customized support, strategic insights, and enhanced product engagement.

This is a high-impact opportunity for an individual who excels in client service, thrives on performance accountability, and is passionate about operating in a fast-paced, innovative industry.

Must speak Arabic.

Key Responsibilities:

• Own and manage a portfolio of high-value clients, serving as their primary point of contact.
• Deliver white-glove service, ensuring exceptional client experiences and high satisfaction levels.
• Drive client retention and revenue growth through proactive engagement and tailored solutions.
• Build deep, trusted relationships with clients to understand their needs and align with platform capabilities.
• Provide strategic insights and recommendations to help clients achieve their goals.
• Collaborate with internal teams to ensure seamless delivery of services and solutions.
• Monitor and report on account performance metrics, identifying opportunities for improvement.

Qualifications:

• Proven experience in account management, client success, or a similar customer-facing role.
• Exceptional communication and relationship-building skills.
• Strong ability to understand client needs and translate them into actionable solutions.
• Comfortable working in a fast-paced, high-growth environment.
• Results-oriented with a track record of meeting or exceeding performance targets.
• Familiarity with technology platforms or innovative industries is a plus.
• Passion for delivering outstanding customer experiences.