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Technical Business Analyst
Job summary
A forward-thinking software solutions company in Durban is seeking a Technical Business Analyst to empower smarter business decisions through data and software innovation. The ideal candidate has a degree in IT, 4+ years of experience in a software environment, and strong SQL skills to support business needs. The role involves collaborating with stakeholders, gathering requirements, and ensuring the delivery of user-focused solutions.
Qualifications
- Minimum 4 years experience as a Business Analyst in a software or data-driven environment.
- At least 2 years of hands-on SQL experience (queries, stored procedures, performance tuning).
- Strong understanding of SDLC principles and project delivery.
Responsibilities
- Gather, document, and analyse business requirements through stakeholder engagement.
- Translate business needs into detailed functional and technical specifications.
- Collaborate with developers to design, implement, and validate software solutions.
Skills
Education
Tools
Technical Business Analyst
Empower smarter business decisions through data and software innovation.
Durban (Office Based) | R35 000 - R45 000
About Our Client
Our client is a forward-thinking software solutions company developing intelligent business and data management platforms for a range of industries. They specialise in transforming complex processes into streamlined digital systems that enhance operational efficiency and data-driven decision-making. The environment is collaborative, agile, and ideal for individuals who thrive on technical problem-solving and continuous improvement.
The Role: Technical Business Analyst (SQL & Software Development)
This role acts as the critical link between business needs and technical execution. The Technical Business Analyst will analyse, design, and document functional requirements to guide software development teams in delivering high-quality, user-focused solutions. You'll ensure that system designs meet business objectives while maintaining data integrity and efficiency.
- Gather, document, and analyse business requirements through stakeholder engagement and workshops.
- Translate business needs into detailed functional and technical specifications.
- Write, optimise, and execute complex SQL queries for analysis, reporting, and troubleshooting.
- Collaborate with developers and testers to design, implement, and validate software solutions.
- Document APIs, data structures, and workflow processes for clarity and consistency.
- Coordinate and support user acceptance testing (UAT) to ensure alignment with business expectations.
- Manage project milestones, ensuring timely delivery and clear stakeholder communication.
- Provide user training, support documentation, and post-implementation reviews.
- Degree or diploma in IT, Computer Science, or related field.
- Minimum 4 years experience as a Business Analyst in a software or data-driven environment.
- At least 2 years of hands‑on SQL experience (queries, stored procedures, performance tuning).
- Background in software development or database administration.
- Strong understanding of SDLC principles and project delivery.
- Knowledge of programming languages such as C# or similar.
- Excellent analytical thinking, problem-solving, and communication skills.
- Able to manage multiple priorities and work collaboratively in a fast‑paced environment.
- Willingness to occasionally travel to client sites.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.