Marketing à Afrique du Sud

The following outlines the key responsibilities and areas of focus for the Store Manager:

1. Maximise income streams for the store, including add-ons and gross profit (GP).
2. Ensure effective implementation of merchandising standards.
3. Implement marketing initiatives effectively.
4. Attract and retain a customer base.

1. Ensure store sales objectives are met.
2. Maximise income streams for the store, including add-ons and GP.

1. Exceed customer expectations.
2. Review mystery shopper reports.
3. Address product and retail/buy shop complaints promptly.
4. Promote a service-minded culture among staff to ensure customer satisfaction.

1. Facilitate training and development of employees to ensure correct competencies.
2. Plan for succession.
3. Maintain consistent and effective performance management.
4. Manage and improve employee relations and satisfaction.

1. Ensure adherence to all relevant company policies, procedures, system requirements, and standing instructions.