Email Marketing Assistant

TalentPop App; Gqeberha; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A customer support solutions provider is seeking a detail-oriented Email Marketing Assistant to manage email campaigns and engage with the community. The candidate should have at least 1 year of experience in email marketing and strong skills in tools like Klaviyo and Mailchimp. This role is fully remote and offers health insurance and flexible working hours.

Benefits

Health and dental insurance

Flexible working hours

Growth opportunities

Paid time off

Qualifications

• At least 1 year of experience in email marketing or admin support.
• Strong communication skills and organized.
• Ability to manage shifting priorities.

Responsibilities

• Assist with setup and scheduling of email campaigns.
• Organize campaign assets and segment updates.
• Respond to community engagement via DMs and comments.
• Track performance data and compile clear reports.

Tools

Klaviyo

Mailchimp

Excel

Google Sheets

Asana

ClickUp

Job description

Overview

At TalentPop, we help eCommerce brands scale with world‑class customer support – and we’re growing fast. We’re looking for a resourceful and detail‑driven Email Marketing Assistant to join our team. This role blends email coordination, community engagement, and administrative support — perfect for someone who’s organized, marketing‑aware, and comfortable working behind the scenes.

What You’ll Do

• Assist with the setup and scheduling of email campaigns (Klaviyo, Mailchimp, or similar)
• Organize campaign assets, contact lists, and segment updates
• Track performance data and compile clear reports for internal teams
• Maintain SOPs, campaign checklists, and shared resources
• Support return trends tracking by analyzing return portal data and organizing findings
• Respond to community engagement via DMs, ad comments, and customer threads
• Collaborate with account managers on marketing updates and ad‑hoc admin tasks
• Research competitive campaigns and trends when needed

What We’re Looking For

• At least 1 year of experience in email marketing, digital coordination, or admin support
• Proficient in Excel or Google Sheets, with strong attention to data and detail
• Familiarity with email marketing tools and project management platforms like Asana or ClickUp
• Strong communication skills — you write clearly and collaborate well across teams
• Ability to manage shifting priorities with calm and clarity
• Bonus points if you’ve worked with SEO, PPC, or content writing

Technical Requirements

• A laptop or desktop with at least an i5 processor (or Mac equivalent)
• A reliable internet connection with at least 15 Mbps download/upload speed
• A quiet, dedicated workspace

What We Offer

• 100% remote work – work from where you’re most comfortable
• Health and dental insurance (or a health stipend based on location)
• Annual salary reviews and raises based on your performance
• Paid time off to support work‑life balance
• Growth opportunities within our team
• Access to learning tools, regular feedback, and a people‑first culture
• Flexible working hours – we focus on results, not micromanagement

If you’re excited to build systems that support marketing at scale, and want to grow with a company that values your work — we’d love to meet you.

Important

To be considered for this position, please make sure to include the following application code in your submission: EMS25. This code helps us quickly identify applicants for the Email Marketing Assistant role. Applications submitted without this code may experience delays in processing. Be sure to highlight it clearly when you apply so our recruitment team knows you’ve carefully read the job posting.

Apply now and let’s build something great together.