Senior IT Business Analyst & Change Leader

Cape National Recruitment Pty Ltd; Centurion; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading recruitment agency in South Africa is seeking a skilled Information Technology Advisor to analyze and improve business processes while providing support for system configurations. The ideal candidate will have at least 5 years of experience in project implementation and support, along with a relevant bachelor's degree. Strong analytical and communication skills are vital for success in this role, along with the ability to compile training material and effectively train users. This position offers an opportunity to work in a dynamic environment with a focus on continuous improvement.

Benefits

Training and development opportunities

Flexible working hours

Qualifications

• Minimum 5+ years relevant experience in project implementation and support.
• Strong understanding of integration impacts and standard solutions.
• Must be able to compile training material and train users.

Responsibilities

• Analyse business processes and map them to relevant systems.
• Provide training and support for system configurations.
• Engage in continuous improvement practices across the business.
• Monitor support and incident tickets through the company Service Desk.

Skills

Strong analytical skills

Excellent communication skills

Change Management

Project implementation support

Business process documentation

Education

Bachelor’s degree in IT or related field

Tools

MS Office

Job description

A leading recruitment agency in South Africa is seeking a skilled Information Technology Advisor to analyze and improve business processes while providing support for system configurations. The ideal candidate will have at least 5 years of experience in project implementation and support, along with a relevant bachelor's degree. Strong analytical and communication skills are vital for success in this role, along with the ability to compile training material and effectively train users. This position offers an opportunity to work in a dynamic environment with a focus on continuous improvement.