Legal Recoveries Advisor (Talent Pool)

Sanlam; Midrand; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A financial services organization in Midrand is seeking a Legal Recoveries Advisor to manage legal claims for insurance. This role requires analytical thinking and strong communication skills to ensure excellent service quality while working under pressure. Candidates should have a background in legal environments and ideally possess recoveries experience in motor vehicle accidents. The role emphasizes teamwork, problem-solving, and client interaction, contributing to outstanding results in the legal department.

Benefits

Opportunities for growth and development

Commitment to transformation and diversity

Qualifications

• Experience in a legal environment or position.
• Advantageous if Recoveries experience, specific to Motor Vehicle Accident.

Responsibilities

• Action legal claims for Personal and Business Insurance.
• Ensure efficient service quality standards to clients and brokers.
• Redefine processes to optimize efficiencies within the Legal Department.

Skills

Analytical thinking

Written and verbal communication skills

Problem solving

Self-motivated

Client interaction

Education

Grade 12/Standard 10/NQF 4

Related tertiary qualification

Job description

Who are we?

Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world‑class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what‑ifs” of the world. Company values that every employee subscribes to are: Energy, Creativity, Accountability, Professionalism and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to Miway’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then Miway is the place for you!

What will you do?

Up for a new challenge and feel you can make a difference? The Claims Legal Department is looking for an enthusiastic individual as a Legal Recoveries Advisor in our Legal Department to action Legal claims for Personal and Business Insurance.

Minimum Qualification Required

• Grade 12/Standard 10/NQF 4
• Related tertiary qualification

Minimum Experience

• Experience in a legal environment or position
• Liabilities and advantageous if Recoveries experience, specific to Motor Vehicle Accident

Deliverables

• Sound knowledge of Motor Vehicle Collisions and Apportionment of Damages Act
• Analytical thinking and strategic objective execution
• Redefining processes and procedures to optimize efficiencies within the Legal Department
• Ensure efficient service quality standards to clients, brokers and third parties
• Strong administration skills
• Ability to analyze merits correctly
• Ability to argue merits and apportionmentsQuality, compliance and accreditation
• Ability to apply Business Rules and Processes
• Services Knowledge
• Objectivity

Competencies Required

• Ability to multi‑task and work under pressure
• Ability to reach set targets
• Ability to analyze merits correctly
• Ability to argue merits and apportionments
• Written and verbal communication skills
• Continues improvement and efficiencies
• Relationships and networking
• Self‑motivated and inspire others
• Problem solving skills and solution oriented
• Managing and coping with stress and setbacks
• Delivering results and target orientation
• Commitment to personal and team goals
• Professionalism
• Excellent administration skills
• Must be highly proficient in dealing with clients at all levels
• Self‑disciplined
• Good organization abilities

Knowledge and Skills

• Assists with claims administration
• Assists with claims settlements
• Operate within claims guidelines and compliance

Personal Attributes

• Self‑development – Contributing dependently
• Decision quality – Contributing dependently
• Action orientated – Contributing dependently
• Communicates effectively – Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation – Contributing dependently
• Customer focus – Contributing dependently
• Drives results – Contributing dependently
• Collaborates – Contributing dependently
• Being resilient – Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

DEADLINE: 17 December 2025

Our commitment to transformation

At Miway we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. Miway is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.