Junior Manager (Durban, Cbd)

Pedros Flame Grilled Chicken; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fast-food chain in Durban CBD is seeking a Junior Manager to oversee restaurant operations and ensure the highest standards of service. The role requires strong management skills, extensive experience in the restaurant industry, and the ability to handle customer complaints effectively. Key responsibilities include stock management, staff motivation, and compliance with health regulations, making it a critical position for restaurant success. Interested candidates should have at least one year of relevant experience.

Qualifications

• Minimum 1-year experience in restaurant or fast-food service.
• Experience with GAAP or Micros is advantageous.
• Strong problem-solving and customer service skills are essential.

Responsibilities

• Oversee overall operation of the restaurant/take-away.
• Manage stock control, purchasing and orders.
• Address customer complaints and maintain service levels.
• Maximize profitability and motivate staff.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Problem-solving

Management skills

Organizational skills

Tools

GAAP

Micros

Job description

Job title: Junior Manager (Durban, CBD)

Job Location: KwaZulu-Natal, Durban

Deadline: March 31, 2026

DUTIES AND RESPONSIBILITIES

• Overseeing overall operation of the restaurant / take‑away.
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained.
• Overseeing and managing stock control, purchasing and orders.
• Dealing with customer complaints and maintaining customer service levels of the restaurant / take‑away.
• Maximising profitability and meeting sales and GP% targets, including motivating staff.
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant / take‑away forward.
• Ensuring compliance with health and safety regulations.

REQUIREMENTS

• Restaurant and Fast‑Food Service experience. Minimum 1‑year related experience required.
• GAAP / Micros experience and knowledge - advantageous.
• Management skills.
• Organizational skills.
• Customer Service and good verbal communication skills.
• Problem‑solving skills.