Customer Service Agent — Grow with Impact & Training

AngelCare; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading service provider in Gauteng is looking for a motivated Customer Service Agent. This role involves being the first point of contact for client inquiries, resolving complaints, and maintaining accurate records. The ideal candidate should have a high school diploma, experience in customer service, and excellent communication skills. A collaborative work environment and competitive salary are offered, alongside opportunities for personal and professional growth.

Benefits

Competitive salary and benefits package

Opportunities for growth and advancement

Supportive work environment

Qualifications

• High school diploma or equivalent.
• Previous experience in customer service, preferably in a call center.
• Excellent communication skills, both verbal and written.

Responsibilities

• Serve as the first point of contact for customers.
• Handle and resolve customer complaints and concerns.
• Maintain accurate records of customer interactions.

Skills

Excellent communication skills

Strong problem-solving abilities

Ability to remain calm under pressure

Proficient in Microsoft Office

Education

High school diploma or equivalent

Previous experience in customer service

Tools

Customer service software

Job description

A leading service provider in Gauteng is looking for a motivated Customer Service Agent. This role involves being the first point of contact for client inquiries, resolving complaints, and maintaining accurate records. The ideal candidate should have a high school diploma, experience in customer service, and excellent communication skills. A collaborative work environment and competitive salary are offered, alongside opportunities for personal and professional growth.