Remote Travel Support Specialist

Meridian Globalpartners; Charlottesville (VA); Remote; USD 38,000 - 52,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Travel industry education and ongoing,

Mentorship and team support

Access to reservation and supplier"

Job summary

Meridian Globalpartners is seeking a detail-oriented Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. This remote role emphasizes clear communication, organized workflows, and proactive client care.

Ideal candidates enjoy helping others, are comfortable learning new platforms, and thrive in a fast-paced online environment within the travel and hospitality industry. Training and ongoing professional development are provided.

Qualifications

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Basic computer and internet skills.
• Comfortable learning new online platforms and systems.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and follow-up activities.
• Self-motivated and able to work independently.
• Reliable internet access and computer.
• Previous experience in customer service, hospitality, sales, reservations, or travel is helpful but not required.

Responsibilities

• Assist clients with travel inquiries and reservation requests.
• Research hotels, resorts, cruises, vacation packages, and other travel options.
• Provide clients with accurate information regarding availability, amenities, policies, and travel requirements.
• Coordinate reservation details and maintain accurate client records.
• Communicate with travel suppliers and hospitality partners as needed.
• Follow up with clients before and after reservations.
• Assist with itinerary details and general customer support.
• Participate in training and professional development.
• Maintain professional and timely communication with clients.
• Use online reservation, communication, and customer-management tools.

Skills

Communication skills

Customer service

Attention to detail

Multitasking

Independent worker

Online platforms

Reliable internet

Job description

Meridian Globalpartners is seeking a detail-oriented Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. This remote role emphasizes clear communication, organized workflows, and proactive client care.

Ideal candidates enjoy helping others, are comfortable learning new platforms, and thrive in a fast-paced online environment within the travel and hospitality industry. Training and ongoing professional development are provided.