Remote Travel Support & Reservations Coordinator

Meridian Globalpartners; Raleigh (NC); A distancia; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work environment

Flexible scheduling

Travel industry education and ongoing訛

Descripción de la vacante

Meridian Globalpartners is seeking a Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role emphasizes strong communication, reliable online work, and a passion for travel.

You will research options, coordinate details, and maintain client records while delivering responsive service throughout the planning and reservation process. Training and ongoing professional development are offered.

Formación

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Basic computer and internet skills.
• Comfortable learning new online platforms and systems.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and follow-up activities.
• Self-motivated and able to work independently.
• Reliable internet access and computer.
• Previous experience in customer service, hospitality, sales, reservations, or travel is helpful but not required.

Responsabilidades

• Assist clients with travel inquiries and reservation requests.
• Research hotels, resorts, cruises, vacation packages, and other travel options.
• Provide clients with accurate information regarding availability, amenities, policies, and travel requirements.
• Coordinate reservation details and maintain accurate client records.
• Communicate with travel suppliers and hospitality partners as needed.
• Follow up with clients before and after reservations.
• Assist with itinerary details and general customer support.
• Participate in training and professional development.
• Maintain professional and timely communication with clients.
• Use online reservation, communication, and customer-management tools.

Conocimientos

Communication skills

Customer service

Organization

Multitasking

Independent work

Herramientas

CRM software

Reservation systems

Online platforms

Descripción del empleo

Meridian Globalpartners is seeking a Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role emphasizes strong communication, reliable online work, and a passion for travel.

You will research options, coordinate details, and maintain client records while delivering responsive service throughout the planning and reservation process. Training and ongoing professional development are offered.