Remote Travel Concierge & Support Specialist

Meridian Globalpartners; Herndon (VA); A distancia; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work environment

Flexible scheduling

Travel industry education

Mentorship and team support

Access to resources

Descripción de la vacante

Meridian Globalpartners in the United States is seeking a motivated Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role emphasizes responsive service, accurate information, and smooth coordination from inquiry to travel.

Ideal candidates enjoy helping people, communicate well, and are comfortable working online within the travel and hospitality industry.

Formación

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Basic computer and internet skills.
• Comfortable learning new online platforms and systems.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and follow-up.
• Self-motivated and able to work independently.
• Reliable internet access and computer.
• Previous experience in customer service, hospitality, sales, reservations, or travel is helpful but not required.

Responsabilidades

• Assist clients with travel inquiries and reservation requests
• Research hotels, resorts, cruises, vacation packages, and other travel options
• Provide information on availability, amenities, policies, and travel requirements
• Coordinate reservation details and maintain client records
• Communicate with travel suppliers and hospitality partners
• Follow up with clients before and after reservations
• Assist with itinerary details and general customer support
• Participate in training and professional development
• Maintain professional and timely communication with clients
• Use online reservation, communication, and customer-management tools

Conocimientos

Communication

Customer service

Computer skills

Adaptability

Organization

Multitasking

Self-motivation

Internet access

Travel industry experience

Descripción del empleo

Meridian Globalpartners in the United States is seeking a motivated Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role emphasizes responsive service, accurate information, and smooth coordination from inquiry to travel.

Ideal candidates enjoy helping people, communicate well, and are comfortable working online within the travel and hospitality industry.