Remote Travel Support Specialist

Meridian Globalpartners; Charlotte (NC); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Travel industry education and ongoing-

Access to reservation resources

Mentorship and team support

Career development in travel planning

Job summary

Meridian Globalpartners is seeking a motivated Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role rewards proactive communication and organized handling of inquiries, reservations, and itinerary details.

The position emphasizes remote work, flexible scheduling, and ongoing training in travel planning and supplier resources, with opportunities for professional development and mentorship within a growing travel network.

Qualifications

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Basic computer and internet skills.
• Comfortable learning new online platforms and systems.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and follow-up activities.
• Self-motivated and able to work independently.

Responsibilities

• Assist clients with travel inquiries and reservation requests.
• Research hotels, resorts, cruises, vacation packages, and other travel options.
• Provide clients with accurate information regarding availability, amenities, policies, and travel requirements.
• Coordinate reservation details and maintain accurate client records.
• Communicate with travel suppliers and hospitality partners as needed.
• Follow up with clients before and after reservations.
• Assist with itinerary details and general customer support.
• Participate in training and professional development.
• Maintain professional and timely communication with clients.
• Use online reservation, communication, and customer-management tools.

Skills

Communication skills

Customer service

Interpersonal skills

Basic computer skills

Learning new platforms

Organizational skills

Independent work

Internet access

Travel industry familiarity

Job description

Meridian Globalpartners is seeking a motivated Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role rewards proactive communication and organized handling of inquiries, reservations, and itinerary details.

The position emphasizes remote work, flexible scheduling, and ongoing training in travel planning and supplier resources, with opportunities for professional development and mentorship within a growing travel network.