Remote Travel Concierge & Reservations Coordinator

Meridian Globalpartners; Winchester (VA); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Travel industry training

Supplier resources access

Mentorship

Career development

Job summary

Meridian Globalpartners seeks a motivated Service Support Coordinator to assist travelers with research, reservations, and travel-related support throughout the planning process. The role emphasizes strong communication, comfort with online work, and a passion for travel and hospitality.

This position offers remote work and flexible scheduling, with ongoing education in travel planning and supplier resources.

Qualifications

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Basic computer and internet skills.
• Comfortable learning new online platforms and systems.
• Strong organization and attention to detail.
• Ability to manage multiple client requests and follow-up activities.
• Self-motivated and able to work independently.
• Reliable internet access and computer.
• Previous experience in customer service, hospitality, sales, reservations, or travel is helpful but not required.

Responsibilities

• Assist clients with travel inquiries and reservation requests.
• Research hotels, resorts, cruises, vacation packages, and other travel options.
• Provide clients with accurate information regarding availability, amenities, policies, and travel requirements.
• Coordinate reservation details and maintain accurate client records.
• Communicate with travel suppliers and hospitality partners as needed.
• Follow up with clients before and after reservations.
• Assist with itinerary details and general customer support.
• Participate in training and professional development.
• Maintain professional and timely communication with clients.
• Use online reservation, communication, and customer-management tools.

Skills

Communication skills

Customer service

Organization

Multitasking

Independence

Job description

Meridian Globalpartners seeks a motivated Service Support Coordinator to assist travelers with research, reservations, and travel-related support throughout the planning process. The role emphasizes strong communication, comfort with online work, and a passion for travel and hospitality.

This position offers remote work and flexible scheduling, with ongoing education in travel planning and supplier resources.