Remote Travel Support & Reservations Coordinator

Meridian Globalpartners; Washington (District of Columbia); A distancia; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work environment

Flexible scheduling

Training and development

Mentorship and team support

Professional network access

Descripción de la vacante

Meridian Globalpartners is seeking a Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role suits individuals who enjoy helping people, communicate clearly, and are comfortable working online within the travel and hospitality industry.

You will research options, coordinate reservations, and maintain client records while ensuring a responsive service experience from initial inquiry to completion.

Formación

• Strong written and verbal communication skills are essential.
• Excellent customer service and interpersonal abilities.
• Basic computer and internet skills with the ability to learn new platforms.

Responsabilidades

• Assist clients with travel inquiries and reservation requests.
• Research hotels, resorts, cruises, vacation packages, and other travel options.
• Provide accurate information on availability, amenities, policies, and travel requirements.
• Coordinate reservation details and maintain client records.
• Communicate with travel suppliers and hospitality partners as needed.
• Follow up with clients before and after reservations.
• Assist with itinerary details and general customer support.
• Participate in training and professional development.
• Maintain professional and timely communication with clients.
• Use online reservation, communication, and customer-management tools.

Conocimientos

Communication

Customer service

Organization

Multitasking

Independence

Attention to detail

Adaptability

Reliability

Online platforms

Herramientas

Reservation systems

CRM software

Descripción del empleo

Meridian Globalpartners is seeking a Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role suits individuals who enjoy helping people, communicate clearly, and are comfortable working online within the travel and hospitality industry.

You will research options, coordinate reservations, and maintain client records while ensuring a responsive service experience from initial inquiry to completion.