Remote Travel Reservations & Support Coordinator

Meridian Globalpartners; Asheville (NC); A distancia; USD 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work environment

Flexible scheduling

Travel industry education and ongoing

Mentorship and team support

Access to resources and network

Descripción de la vacante

Meridian Globalpartners is seeking a motivated Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role emphasizes responsive service, learning about destinations, suppliers, and travel products, while maintaining thorough client communication.

The ideal candidate enjoys helping people, has strong communication skills, and is comfortable working online in the travel and hospitality industry.

Formación

• Strong written and verbal communication skills.
• Excellent customer service and interpersonal abilities.
• Basic computer and internet proficiency.
• Comfortable learning new online platforms and systems.
• Strong organization and attention to detail.

Responsabilidades

• Assist clients with travel inquiries and reservation requests.
• Research hotels, resorts, cruises, vacation packages, and other travel options.
• Provide clients with accurate information regarding availability, amenities, policies, and travel requirements.
• Coordinate reservation details and maintain accurate client records.
• Communicate with travel suppliers and hospitality partners as needed.
• Follow up with clients before and after reservations.
• Assist with itinerary details and general customer support.
• Participate in training and professional development.
• Maintain professional and timely communication with clients.
• Use online reservation, communication, and customer-management tools.

Conocimientos

Communication

Customer Service

Computer Skills

Attention to Detail

Self-motivated

Descripción del empleo

Meridian Globalpartners is seeking a motivated Service Support Coordinator to assist clients with travel research, reservations, and trip-related support. The role emphasizes responsive service, learning about destinations, suppliers, and travel products, while maintaining thorough client communication.

The ideal candidate enjoys helping people, has strong communication skills, and is comfortable working online in the travel and hospitality industry.