Remote Desktop Support Engineer Jobs

Job summary

A leading software company is seeking a Linux Engineer to provide exceptional technical support experience for Ubuntu and open source products. You'll be responsible for managing customer cases, troubleshooting complex issues, and ensuring customer satisfaction. Ideal candidates will possess strong Linux troubleshooting skills, excellent communication, and a commitment to outstanding customer service. This role supports professional growth with a generous learning budget and opportunities for international travel. Join an innovative team and help shape the future of open-source technology.

Benefits

Qualifications

• Experience with Linux integration with other environments.
• Ability to navigate effectively stack traces and logs.
• Programming fundamentals in any language.

Responsibilities

• Investigate issues reported by customers.
• Work to resolve complex customer problems.
• Engage directly with customers to resolve their issues.