Remote Patient Care Specialist (Non-Clinical)

Sentara Health; Georgia; À distance; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Life Insurance

Disability Insurance

Bonus opportunities

Résumé du poste

Sentara Health is seeking a Patient Care Specialist to join SRMH Orthopedics and Spine Center as a full-time, remote role. You will perform non-clinical office support and help ensure a superior patient experience through administrative tasks, answering calls, scheduling, and patient inquiries.

The ideal candidate has strong customer service experience, knowledge of health insurance plans, and comfort handling medical terminology and registration processes.

Qualifications

• 3 years customer service experience.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers.

Responsabilités

• Provide non-clinical support within a physician's office and ensure an excellent patient experience by performing complex administrative tasks to support patient care delivery.
• Primary duties include answering phones, scheduling appointments, and answering patient questions.
• Teamwork is exceptional, with colleagues collaborating to ensure the best care for patients.

Connaissances

Customer service

Description du poste

Sentara Health is seeking a Patient Care Specialist to join SRMH Orthopedics and Spine Center as a full-time, remote role. You will perform non-clinical office support and help ensure a superior patient experience through administrative tasks, answering calls, scheduling, and patient inquiries.

The ideal candidate has strong customer service experience, knowledge of health insurance plans, and comfort handling medical terminology and registration processes.