Remote Patient Care Specialist: Scheduling & Admin

Sentara Health; Oklahoma; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with employer match

Paid Time Off and Holidays

Education assistance / student loan

Job summary

Sentara Health is seeking a Remote Patient Care Specialist to join SRMH Orthopedics and Spine Center as a full-time team member. You will perform non-clinical office support, answer phones, schedule appointments, and respond to patient inquiries while ensuring an exceptional patient experience.

The role requires a HS Diploma and 3 years of customer service experience, with preference given to those familiar with health insurance plans and medical records data.

Qualifications

• 3 years Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)
• HS Diploma (Required)
• Associate Level degree or higher in lieu of the required experience will be considered

Responsibilities

• Provide non-clinical support within a physician's office and ensure an excellent patient experience.
• Answer phones, schedule appointments, and answer patient questions.
• Work in a collaborative team to support patient care delivery.

Skills

Customer Service

Education

HS Diploma

Associate Level degree or higher in lieu of the required experience

Job description

Sentara Health is seeking a Remote Patient Care Specialist to join SRMH Orthopedics and Spine Center as a full-time team member. You will perform non-clinical office support, answer phones, schedule appointments, and respond to patient inquiries while ensuring an exceptional patient experience.

The role requires a HS Diploma and 3 years of customer service experience, with preference given to those familiar with health insurance plans and medical records data.