Remote Patient Care Admin Specialist

Sentara Health; South Dakota Park (SD); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Reim

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Disability plans (long/short-term)

Life Insurance

Legal Resources Plan

Annual discretionary bonus opportunity

Job summary

Sentara Health is hiring a Patient Care Specialist for a remote, full-time role in Orthopedics and Spine Center. You will perform essential non-clinical tasks to support patient care, including answering phones and scheduling appointments, contributing to a high-quality patient experience.

The position requires strong customer service experience and familiarity with health insurance plans, medical records data, and terminology.

Qualifications

• 3 years Customer Service experience.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers.

Responsibilities

• Provide non-clinical support within a physician's office.
• Perform complex administrative tasks to support patient care delivery.
• Answer phones, schedule appointments, and answer patient questions.

Skills

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Job description

Sentara Health is hiring a Patient Care Specialist for a remote, full-time role in Orthopedics and Spine Center. You will perform essential non-clinical tasks to support patient care, including answering phones and scheduling appointments, contributing to a high-quality patient experience.

The position requires strong customer service experience and familiarity with health insurance plans, medical records data, and terminology.