Remote Patient Care Coordinator

Sentara Health; Columbus (OH); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid time off

Holidays

Bonuses

Job summary

Sentara Health is seeking a full-time Patient Care Specialist for a remote role with SRMH Orthopedics and Spine Center. You will provide non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure a smooth patient experience.

The position requires at least 3 years in customer service, including familiarity with health insurance plans and medical terminology. The company offers comprehensive benefits and opportunities for a discretionary bonus based

Qualifications

• 3 years Customer Service experience.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers.

Responsibilities

• Answer phones and scheduling appointments.
• Answer patient questions and provide guidance.
• Support patient care delivery through administrative tasks; emphasize teamwork.

Skills

Customer service

Health insurance knowledge

Medical terminology

Registration & scheduling

Job description

Sentara Health is seeking a full-time Patient Care Specialist for a remote role with SRMH Orthopedics and Spine Center. You will provide non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure a smooth patient experience.

The position requires at least 3 years in customer service, including familiarity with health insurance plans and medical terminology. The company offers comprehensive benefits and opportunities for a discretionary bonus based