Remote Non-Clinical Patient Care Specialist

Sentara Health; Virginia; Remote; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Adoption, Fertility and Surrogacy Reim

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Disability

Short-Term Disability

Critical Illness plans

Life Insurance

Legal Resources Plan

Annual discretionary bonus potential

Zusammenfassung

SRMH Orthopedics and Spine Center, part of Sentara Health, is hiring a full-time Patient Care Specialist for a remote role. You will handle non-clinical tasks to support patient care and ensure an excellent experience by fielding calls, scheduling, and answering queries.

Collaboration is emphasized within a strong team environment. The position requires 3 years in customer service and related health-insurance or medical data experience.

Qualifikationen

• 3 years customer service experience.
• 1 year experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third party payers.

Aufgaben

• Provide non-clinical support in a physician's office with a focus on a superb patient experience.
• Answer phones, schedule appointments, and respond to patient questions.

Kenntnisse

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Jobbeschreibung

SRMH Orthopedics and Spine Center, part of Sentara Health, is hiring a full-time Patient Care Specialist for a remote role. You will handle non-clinical tasks to support patient care and ensure an excellent experience by fielding calls, scheduling, and answering queries.

Collaboration is emphasized within a strong team environment. The position requires 3 years in customer service and related health-insurance or medical data experience.