Remote Patient Care Coordinator

Sentara Health; Yorktown (VA); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Reim

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and

Life Insurance

Legal Resources Plan

Annual discretionary bonus

Job summary

Sentara Health is seeking a Patient Care Specialist for SRMH Orthopedics and Spine Center. This full-time, remote role focuses on non-clinical administrative support within a physician's office, enhancing patient experiences by handling calls, scheduling, and patient inquiries.

Qualifications include 3 years of customer service experience, with at least 1 year in health insurance plans or related medical data tasks.

Qualifications

• 3 years Customer Service experience ( 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers)

Responsibilities

• Answering phones, scheduling appointments, and answering patient questions.

Skills

Customer service

Phone handling

Scheduling

Job description

Sentara Health is seeking a Patient Care Specialist for SRMH Orthopedics and Spine Center. This full-time, remote role focuses on non-clinical administrative support within a physician's office, enhancing patient experiences by handling calls, scheduling, and patient inquiries.

Qualifications include 3 years of customer service experience, with at least 1 year in health insurance plans or related medical data tasks.