Remote Patient Care & Admin Specialist

Sentara Health; Virginia Beach (VA); À distance; USD 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Adoption reimbursement

Parental leave

Emergency backup care

Long-term disability

Life insurance

Legal resources plan

Annual discretionary bonus

Résumé du poste

Sentara Healthcare is hiring a full-time Patient Care Specialist for SRMH Orthopedics and Spine Center. This remote role focuses on non-clinical admin support within a physician's office, ensuring an excellent patient experience by handling phones and scheduling while answering patient questions.

Requirements include about 3 years of customer service experience, with at least one year in health insurance plans, medical records data, or medical terminology.

Qualifications

• 3 years of customer service experience.
• Experience with health insurance plans, medical records data, or medical terminology.
• Registration and scheduling experience.

Responsabilités

• Answering phones and scheduling appointments.
• Answering patient questions.
• Provide non-clinical administrative support in a physician's office.
• Support patient care delivery with a teamwork-driven environment.

Connaissances

Customer service

Health insurance plans

Medical terminology

Description du poste

Sentara Healthcare is hiring a full-time Patient Care Specialist for SRMH Orthopedics and Spine Center. This remote role focuses on non-clinical admin support within a physician's office, ensuring an excellent patient experience by handling phones and scheduling while answering patient questions.

Requirements include about 3 years of customer service experience, with at least one year in health insurance plans, medical records data, or medical terminology.