Remote Patient Care & Office Support Specialist

Sentara Health; Alabama; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Reim

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Disability

Short-Term Disability

Life Insurance

Legal Resources Plan

Annual discretionary bonus possible

Job summary

Sentara Health is seeking a remote Patient Care Specialist for SRMH Orthopedics and Spine Center. You will perform non-clinical office support, focusing on patient experience, scheduling, and answering questions. The role requires strong customer service and teamwork in a physician's practice.

Base pay ranges from $21.69 to $32.44 per hour, with potential bonuses and comprehensive benefits included. Remote position supporting patients across multiple states.

Qualifications

• Minimum 3 years in customer service.
• Experience with health insurance plans and medical records data preferred.
• Knowledge of medical terminology, registration, or third-party payers is a plus.

Responsibilities

• Provide non-clinical support in a physician's office.
• Answer phones and schedule appointments.
• Address patient questions and support care delivery.

Skills

Customer Service

Phone Etiquette

Scheduling

Health Insurance Experience

Job description

Sentara Health is seeking a remote Patient Care Specialist for SRMH Orthopedics and Spine Center. You will perform non-clinical office support, focusing on patient experience, scheduling, and answering questions. The role requires strong customer service and teamwork in a physician's practice.

Base pay ranges from $21.69 to $32.44 per hour, with potential bonuses and comprehensive benefits included. Remote position supporting patients across multiple states.