Remote Patient Care Specialist: Admin & Patient Experience

Sentara Health; South Dakota; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Adoption, Fertility and Surrogacy Re­m

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term, Short-Term Disability, and

Life Insurance

Legal Resources Plan

Annual discretionary bonus

Job summary

Sentara Health is hiring a full-time Patient Care Specialist for a remote role at SRMH Orthopedics and Spine Center. You will provide non-clinical support in a physician's office and ensure an excellent patient experience by performing scheduling, phone handling, and answering questions.

The role requires 3 years of customer service and 1 year in health insurance or medical administration. The base pay is $21.69–$32.44 per hour, with potential bonuses and a range of benefits.

Qualifications

• 3 years Customer Service experience.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers.

Responsibilities

• Answer phones and schedule appointments.
• Answer patient questions and provide non-clinical support.
• Support physician office operations and patient care delivery.

Skills

Customer Service

Health Insurance Plans

Medical Records Data

Medical Terminology

Registration

Scheduling

Third Party Payers

Job description

Sentara Health is hiring a full-time Patient Care Specialist for a remote role at SRMH Orthopedics and Spine Center. You will provide non-clinical support in a physician's office and ensure an excellent patient experience by performing scheduling, phone handling, and answering questions.

The role requires 3 years of customer service and 1 year in health insurance or medical administration. The base pay is $21.69–$32.44 per hour, with potential bonuses and a range of benefits.