Remote Inbound Donor Service Agent

ACD Direct; Jacksonville (FL); Remote; USD 17,000 - 25,000; Part time

Job summary

A customer service organization is seeking experienced professionals for a remote role as Independent Contractors to handle inbound calls, especially for donation campaigns. Candidates should have at least 6 months of telephone experience, good computer skills, and the ability to type at least 40 WPM. The certification process starts on October 15th, and individuals must complete certification within 14 days after acceptance. This role offers potential for competitive earnings during busy projects.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Ability to work with minimal supervision.
• Strong listening skills and excellent written/verbal communication.

Responsibilities

• Answer inbound calls for donations and other projects.
• Provide customer service while following scripts.
• Prepare independently for calls taken.

Skills

Telephone experience

Computer knowledge

Typing speed 40 WPM

Self-motivation

Listening skills

Excellent communication

Job description

A customer service organization is seeking experienced professionals for a remote role as Independent Contractors to handle inbound calls, especially for donation campaigns. Candidates should have at least 6 months of telephone experience, good computer skills, and the ability to type at least 40 WPM. The certification process starts on October 15th, and individuals must complete certification within 14 days after acceptance. This role offers potential for competitive earnings during busy projects.