Remote Inbound Donor Service Agent

ACD Direct; Corpus Christi (TX); On-site; USD 13,776 - 34,440; Part time

Job summary

A customer service firm is seeking experienced professionals for an Independent Contractor role to take calls for non-profit organizations. Candidates must have at least 6 months of telephone experience, ability to type 40 WPM, and strong communication skills. This role offers the potential for increased earnings during busy campaigns. Certification for the project begins in October, and interested agents can complete the process quickly. Join a team dedicated to exceptional customer service.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Ability to work independently with minimal supervision.
• Must be self-directed and self-motivated.

Responsibilities

• Answer inbound calls from enthusiastic clients.
• Complete the certification process within 14 days of acceptance.
• Provide customer service expertise during calls.

Skills

Telephone experience

Computer knowledge

Typing 40 WPM or higher

Listening skills

Communication skills

Job description

A customer service firm is seeking experienced professionals for an Independent Contractor role to take calls for non-profit organizations. Candidates must have at least 6 months of telephone experience, ability to type 40 WPM, and strong communication skills. This role offers the potential for increased earnings during busy campaigns. Certification for the project begins in October, and interested agents can complete the process quickly. Join a team dedicated to exceptional customer service.