Remote Inbound Donor Service Agent

ACD Direct; West Jordan (UT); On-site; USD 16,531 - 27,552; Part time

Job summary

A non-profit call center is seeking experienced customer service professionals for an independent contractor role. The position involves taking inbound calls, especially for donation campaigns, ideally suited for those with previous customer service experience. Required skills include a minimum of 6 months telephone experience and the ability to work with minimal supervision. Applicants must be motivated to complete necessary certification processes within 14 days. This project runs from late November to late December, offering significant earning potential.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be self-directed and self-motivated.
• Must complete certification process within 14 days of acceptance.

Responsibilities

• Handle inbound calls from clients' enthusiastic callers.
• Prepare for calls by following scripts and managing call control.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Listening skills

Written communication

Verbal communication

Job description

A non-profit call center is seeking experienced customer service professionals for an independent contractor role. The position involves taking inbound calls, especially for donation campaigns, ideally suited for those with previous customer service experience. Required skills include a minimum of 6 months telephone experience and the ability to work with minimal supervision. Applicants must be motivated to complete necessary certification processes within 14 days. This project runs from late November to late December, offering significant earning potential.