Remote Inbound Donor Service Agent

ACD Direct; Ironville (KY); Remote; USD 17,000 - 28,000; Part time

Job summary

A customer service company is seeking experienced professionals to take inbound calls primarily for donation campaigns. This position begins in late November and offers potential earnings during a busy period. Candidates must have at least 6 months of telephone experience, the ability to type 40 WPM, and excellent communication skills. Certification for the project starts on October 15th, 2015, and completion is required within 14 days of acceptance. Join a dedicated team to support non-profit organizations.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Must be able to type 40 WPM or higher.
• Strong listening skills and excellent written/verbal communication.

Responsibilities

• Answer inbound calls for donations and inquiries.
• Follow scripts and prepare independently for calls.
• Complete the entire certification process within 14 days.

Skills

Telephone experience

Computer knowledge

Typing speed 40 WPM

Self-directed

Strong listening skills

Accuracy

Efficiency

Excellent communication

Job description

A customer service company is seeking experienced professionals to take inbound calls primarily for donation campaigns. This position begins in late November and offers potential earnings during a busy period. Candidates must have at least 6 months of telephone experience, the ability to type 40 WPM, and excellent communication skills. Certification for the project starts on October 15th, 2015, and completion is required within 14 days of acceptance. Join a dedicated team to support non-profit organizations.