Remote Inbound Donor Service Agent

ACD Direct; Waipahu (HI); Remote; USD 17,000 - 25,000; Full time

Job summary

A customer service firm is looking for experienced independent contractors for a customer service role focused on inbound calls, particularly for non-profit organizations. The project begins late November, offering significant earning potential. Candidates must have at least 6 months of telephone experience, be able to type at least 40 WPM, and demonstrate strong communication and listening skills. Certification starts October 15 and must be completed within 14 days of acceptance.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center-related.
• Must be able to type 40 WPM or higher.
• Strong listening skills and excellent communication skills.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of notification.

Skills

Telephone experience

Computer knowledge

Typing speed of 40 WPM or higher

Strong listening skills

Excellent communication skills

Job description

A customer service firm is looking for experienced independent contractors for a customer service role focused on inbound calls, particularly for non-profit organizations. The project begins late November, offering significant earning potential. Candidates must have at least 6 months of telephone experience, be able to type at least 40 WPM, and demonstrate strong communication and listening skills. Certification starts October 15 and must be completed within 14 days of acceptance.