Remote Inbound Donor Service Agent

ACD Direct; City of Yonkers (NY); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service organization is seeking experienced professionals for a project starting in late November. As an Independent Contractor, you will answer inbound calls for donation campaigns and require at least 6 months of telephone experience. Candidates must possess strong communication skills, motivation, and the capability to complete certification within two weeks of acceptance. This role offers competitive earning potential through project involvement until December 31st.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to work with minimal supervision.
• Must be able to type 40 WPM or higher.
• Must complete certification within 14 days of acceptance.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide skills and expertise to clients.
• Certification ready by November 15th.

Skills

Customer service experience

Strong listening skills

Excellent written and verbal communication skills

Self-directed and motivated

Call control

Job description

A customer service organization is seeking experienced professionals for a project starting in late November. As an Independent Contractor, you will answer inbound calls for donation campaigns and require at least 6 months of telephone experience. Candidates must possess strong communication skills, motivation, and the capability to complete certification within two weeks of acceptance. This role offers competitive earning potential through project involvement until December 31st.