Remote Inbound Donor Service Agent

ACD Direct; Southaven (MS); Remote; USD 25,000 - 40,000; Part time

Job summary

A customer service company is seeking Independent Contractors to take inbound calls related to donation campaigns. Candidates should have at least 6 months of telephone experience, moderate computer skills, and the ability to type 40 WPM or higher. Positions will begin training in mid-October and run through late December, offering flexibility and the potential for future projects. If you're self-motivated and have strong communication skills, we encourage you to apply.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Ability to type 40 WPM or higher.
• Excellent written and verbal communication skills.

Responsibilities

• Provide customer service and answer inbound calls.
• Complete the certification process within 14 days of acceptance.
• Demonstrate call control during customer interactions.

Skills

Telephone experience

Computer knowledge

Ability to work with minimal supervision

Typing speed (40 WPM or higher)

Self-directed

Listening skills

Written communication skills

Verbal communication skills

Call control

Job description

A customer service company is seeking Independent Contractors to take inbound calls related to donation campaigns. Candidates should have at least 6 months of telephone experience, moderate computer skills, and the ability to type 40 WPM or higher. Positions will begin training in mid-October and run through late December, offering flexibility and the potential for future projects. If you're self-motivated and have strong communication skills, we encourage you to apply.