Remote Healthcare Customer Care Specialist

Harte Hanks; Accident (MD); À distance; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Remote Work

Growth Opportunities

Benefits package

Résumé du poste

Harte Hanks is hiring a Non-Licensed Healthcare Customer Representative / Customer Care Supervisor for a remote position in the United States. You will support our healthcare clients with empathy, manage outbound calls, and document outcomes while navigating multiple windows to assist end users.

The role requires English communication skills, Windows 11, and data-entry accuracy. We offer 100% remote work, growth opportunities, and comprehensive benefits including medical, dental, PTO and 401k

Qualifications

• High school diploma or equivalent.
• 1 year or more call center experience preferred.
• Knowledge of medical or Medicare terminology helpful.
• Ability to communicate through verbal and written English.

Responsabilités

• Document outbound call attempts and results.
• Work closely with internal and external Consumer Customers.
• Resolve computer application issues and provide accurate information to end user.

Connaissances

Call center experience

Data entry

English proficiency

Windows 11

Formation

High school diploma

Description du poste

Harte Hanks is hiring a Non-Licensed Healthcare Customer Representative / Customer Care Supervisor for a remote position in the United States. You will support our healthcare clients with empathy, manage outbound calls, and document outcomes while navigating multiple windows to assist end users.

The role requires English communication skills, Windows 11, and data-entry accuracy. We offer 100% remote work, growth opportunities, and comprehensive benefits including medical, dental, PTO and 401k