Remote Branch Coordinator

Accendra Health; Tampa (FL); Remote; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) plan

FSA

Life insurance

Disability coverage

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking an Office Support Specialist to assist daily branch operations and coordination. The role includes handling insurance guidelines, scheduling, and data entry, with a focus on delivering patient-centered service.

The position supports the branch team, engages with customers, and may involve handling billing-related documentation while maintaining accuracy and courtesy in all communications.

Qualifications

• HS diploma or GED required.
• Two years related office experience preferred.
• Strong communication and organizational skills.
• Ability to multi-task effectively.

Responsibilities

• Gather missing documentation to meet insurance guidelines.
• Answer calls, provide information, troubleshoot typical issues.
• Process branch intake tasks, review ACIS screens, and confirm delivery appointments.
• Verify insurance and obtain authorization based on payor guidelines.
• Perform post-delivery work orders and data entry.
• Assist with scheduling deliveries and pickups.

Skills

Organizational skills

Customer relations

Phone skills

Interpersonal skills

Multi-tasking

Phone communication

Education

High school diploma or GED

Two years related office experience

Tools

Microsoft Office

Printing/Faxing/Scanning

Job description

Accendra Health is seeking an Office Support Specialist to assist daily branch operations and coordination. The role includes handling insurance guidelines, scheduling, and data entry, with a focus on delivering patient-centered service.

The position supports the branch team, engages with customers, and may involve handling billing-related documentation while maintaining accuracy and courtesy in all communications.