Remote Branch Operations Coordinator

Apria Healthcare; United States; Remote; USD 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability insurance

Teammate Assistance Program

Paid parental leave

Domestic partner benefits

Well-being programs

Zusammenfassung

Accendra Health is seeking a detail-focused office support staffer to assist daily branch operations. This telecommuting role involves gathering insurance information, answering customer inquiries, and coordinating with the sales team to ensure smooth service delivery.

Ideal candidates have strong organizational and communication skills, plus at least two years of office experience. The position supports scheduling, data entry, and billing-related tasks for patient equipment orders.

Qualifikationen

• High school diploma or GED is required.
• At least two years related experience in an office environment is preferred.
• Proficiency with Microsoft Office and basic data entry skills.

Aufgaben

• Work with Sales team, referrals and patients to gather missing documentation to meet insurance guidelines.
• Answer calls to provide information, troubleshoot issues and coordinate resolutions with the branch team.
• Perform intake processing, verify insurance, obtain authorization of equipment per payor guidelines, and manage data entry tasks.
• Confirm post-delivery work orders and assist with scheduling, deliveries, and pickups.
• Support with documentation retrieval for billing and audit purposes; assist with overnight programs as needed.

Kenntnisse

Organizational skills

Customer service

Phone skills

Teamwork

Multitasking

Communication tech

Compliance awareness

Ausbildung

High school diploma or GED

Jobbeschreibung

Accendra Health is seeking a detail-focused office support staffer to assist daily branch operations. This telecommuting role involves gathering insurance information, answering customer inquiries, and coordinating with the sales team to ensure smooth service delivery.

Ideal candidates have strong organizational and communication skills, plus at least two years of office experience. The position supports scheduling, data entry, and billing-related tasks for patient equipment orders.