Remote Branch Coordinator — Patient Care & Billing

Accendra Health, Inc.; Illinois; Remote; USD 27,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

PTO

401(k)

FSA

Life insurance

Disability insurance

Parental leave

Job summary

Accendra Health, Inc. is seeking a Branch Coordinator to support patients both by phone and in person from a remote Illinois office. You will handle orders, verify insurance, obtain authorizations, and ensure payor guidelines are met while coordinating with the branch team.

The role emphasizes accurate data entry, timely communications, and friendly customer service. Prior call center or healthcare experience is preferred for success in this fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• At least 1 year related work experience.
• Healthcare or call center experience preferred.

Responsibilities

• Answer inbound calls and assist patients with information and resolutions.
• Process orders, verify insurance, and gather documentation for billing.
• Collect payments and reconcile daily receivables.
• Coordinate with sales, referrals, and patients to meet guidelines.
• Maintain accurate data in multiple systems and ensure timely delivery.

Skills

Phone system

Customer service

Problem solving

Time management

Communication

Education

High School Diploma

Tools

CRM systems

Data entry

Job description

Accendra Health, Inc. is seeking a Branch Coordinator to support patients both by phone and in person from a remote Illinois office. You will handle orders, verify insurance, obtain authorizations, and ensure payor guidelines are met while coordinating with the branch team.

The role emphasizes accurate data entry, timely communications, and friendly customer service. Prior call center or healthcare experience is preferred for success in this fast-paced environment.