Remote Branch Coordinator — Patient Care & Billing

Apria Healthcare LLC; Illinois; Hybrid; USD 27,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Plan

Paid time off

Flexible Spending Accounts

Life insurance

Disability coverage

Assistance Program

Paid parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health is seeking a Branch Coordinator to deliver exceptional customer service to patients and caregivers by phone and in person. You will ensure orders are received, processed, and documented for insurance billing while supporting a remote work setup.

The role emphasizes accurate data entry, communication with the care team, and timely coordination of services. Responsibilities include processing orders, verifying insurance, obtaining authorizations, collecting payments, and

Qualifications

• High School Diploma or equivalent (minimum).
• At least 1 year of related work experience.
• Preferred: experience in healthcare or call center environments.

Responsibilities

• Be the first point of contact for patients arriving in person.
• Handle inbound calls on a multi-line system and provide information or resolutions.

Skills

Organizing

Problem Solving

Patient Focused

Teamwork

Time Management

Communication

Computer Skills

Multi-system Proficiency

English Proficiency

Education

High School Diploma or equivalent

Job description

Accendra Health is seeking a Branch Coordinator to deliver exceptional customer service to patients and caregivers by phone and in person. You will ensure orders are received, processed, and documented for insurance billing while supporting a remote work setup.

The role emphasizes accurate data entry, communication with the care team, and timely coordination of services. Responsibilities include processing orders, verifying insurance, obtaining authorizations, collecting payments, and