Remote Account Manager – Renewals & Growth

Transfr; Florida; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life, AD&D, and disability insurance

Company-provided laptop

Paid time off (PTO)

Paid company holidays

Flexible remote-first environment

Job summary

Transfr seeks an Account Manager to own the end-to-end renewal process for a portfolio of approximately 250 partners. You will leverage health data, manage renewal timelines, and forecast accurately while identifying opportunities for upsells and multi-year agreements.

The role emphasizes data-driven outreach, strong partner relationships, and protecting recurring revenue in a remote-first environment across the U.S.

Qualifications

• 2–4 years of experience in account management, renewals, or customer success.
• Strong communication and organizational skills.
• Data-driven with ability to balance scaled outreach and personalized engagement.

Responsibilities

• Own end-to-end renewal process for ~250 accounts.
• Use health data and engagement insights to identify renewal risks.
• Refine renewal email cadences and provide timely follow-up to secure agreements.
• Keep Salesforce updated with renewal activity, quotes, and communications.
• Identify opportunities for account growth via upsells and multi-year agreements.

Skills

Salesforce

Renewals management

Account management

Customer communication

Tools

CRM tools

Job description

Transfr seeks an Account Manager to own the end-to-end renewal process for a portfolio of approximately 250 partners. You will leverage health data, manage renewal timelines, and forecast accurately while identifying opportunities for upsells and multi-year agreements.

The role emphasizes data-driven outreach, strong partner relationships, and protecting recurring revenue in a remote-first environment across the U.S.