Remote Account Renewal Manager – High-Volume Portfolio

Transfr; Oregon; Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Annual development budget

401(k) plan

Life and disability insurance

Company laptop and gear

PTO and holidays

Parental leave

Remote-friendly environment

Job summary

Transfr seeks an Account Manager to own renewals for a large portfolio and drive recurring revenue. This role combines data-driven insights with proactive outreach to protect and grow partner relationships across education, workforce development, and public-sector accounts. The position is 100% remote, with ideal candidates located in the U.S.

and eligible for company equity. You will engage in scalable outreach while maintaining personalized contact to secure renewals and expand multi-year

Qualifications

• 2-4 years of experience in account management, renewals, or customer success, ideally managing a high-volume portfolio.
• Proven track record of meeting or exceeding renewal targets.
• Strong organizational, prioritization, and analytical skills.
• Excellent written and verbal communication skills.
• Proficiency with Salesforce or a similar CRM platform.

Responsibilities

• Drive renewals and retention for a portfolio of ~250 accounts.
• Use health data and insights to identify risks and prioritize outreach.
• Manage automated renewal cadences with timely, personalized follow-up.
• Identify upsell and multi-year renewal opportunities to grow recurring revenue.
• Collaborate with Customer Success and internal teams to resolve renewal challenges.
• Keep Salesforce updated with renewal activity, quotes, and communications.
• Refine renewal processes to improve efficiency and consistency.

Skills

Account management

Renewals

Communication

Organizational skills

Data-driven

High-volume experience

Tools

Salesforce

Job description

Transfr seeks an Account Manager to own renewals for a large portfolio and drive recurring revenue. This role combines data-driven insights with proactive outreach to protect and grow partner relationships across education, workforce development, and public-sector accounts. The position is 100% remote, with ideal candidates located in the U.S.

and eligible for company equity. You will engage in scalable outreach while maintaining personalized contact to secure renewals and expand multi-year