Remote Account Manager – Renewals & Growth (250 Accounts)

Transfr; Colorado; Remote; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Annual professional development budget

401(k) savings plan

Life, AD&D, and disability insurance

Company-provided laptop and equipment

Paid time off (PTO)

Paid company holidays

Company-paid parental leave

Remote-first environment across the US

Job summary

Transfr is seeking an Account Manager to drive renewals and manage a portfolio of ~250 partners in a remote-first role. You will leverage health data, coordinate with Customer Success, and push upsells while maintaining forecasts in Salesforce.

The ideal candidate is organized, data-driven, and excels in a fast-paced environment with strong communication. Remote-first role; preferred residence in Florida, Arizona, or Colorado.

Qualifications

• 2–4 years of experience in account management, renewals, or customer success, ideally managing a high-volume portfolio.
• Proven track record of meeting or exceeding renewal targets.
• Strong organizational, prioritization, and analytical skills.
• Excellent written and verbal communication skills.
• Proficiency with Salesforce or a similar CRM platform.
• Strong attention to detail and ability to manage multiple accounts and deadlines.

Responsibilities

• Drive renewals and retention: Manage a portfolio of approximately 250 accounts, ensuring timely renewals and minimizing churn.
• Prioritize account outreach: Use customer health data and engagement insights to identify risks and focus outreach where it matters most.
• Manage scaled engagement: Manage and refine automated renewal email cadences and provide timely, personalized follow‑up to secure signed agreements.
• Identify growth opportunities: Drive upsells and multi-year renewals to increase recurring revenue and strengthen partner relationships.
• Collaborate cross‑functionally: Partner with Customer Success and internal teams to resolve renewal challenges and mitigate risks.
• Maintain accurate reporting: Keep Salesforce updated with renewal activity, quotes, and customer communications while delivering accurate forecasts.
• Improve renewal processes: Refine workflows and outreach strategies to increase efficiency and consistency.

Skills

Account management

Renewals

Communication

Data analysis

Organization

Customer success

Tools

Salesforce

Job description

Transfr is seeking an Account Manager to drive renewals and manage a portfolio of ~250 partners in a remote-first role. You will leverage health data, coordinate with Customer Success, and push upsells while maintaining forecasts in Salesforce.

The ideal candidate is organized, data-driven, and excels in a fast-paced environment with strong communication. Remote-first role; preferred residence in Florida, Arizona, or Colorado.