Remote Account Renewal Lead, 250-Account Portfolio

Transfr; Lorida (FL); Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical, dental, and vision insurance

Life, AD&D, and disability insurance

Company-provided laptop

Paid time off (PTO)

Paid company holidays

Flexible remote-first environment

Zusammenfassung

Transfr is seeking an Account Manager to own the end-to-end renewal process for a large portfolio of partners, leveraging a tech-touch approach to balance automated outreach with personalized engagement. You will use customer health data, manage renewal timelines, provide forecasts in Salesforce, and collaborate with Customer Success to identify upsell opportunities and mitigate churn.

This 100% remote role prefers candidates in Florida, Arizona or Colorado, with equity eligibility and a

Qualifikationen

• 2–4 years of experience in account management, renewals, or customer success.

Aufgaben

• Own the end-to-end renewal process for a portfolio of ~250 partners.
• Use health data and engagement insights to identify risks and prioritize outreach.
• Maintain accurate forecasts in Salesforce and deliver timely renewal activity.
• Collaborate with Customer Success to identify upsell opportunities and mitigate churn.

Kenntnisse

Account management

Communication

Process orientation

Proactive outreach

Tools

Salesforce

Jobbeschreibung

Transfr is seeking an Account Manager to own the end-to-end renewal process for a large portfolio of partners, leveraging a tech-touch approach to balance automated outreach with personalized engagement. You will use customer health data, manage renewal timelines, provide forecasts in Salesforce, and collaborate with Customer Success to identify upsell opportunities and mitigate churn.

This 100% remote role prefers candidates in Florida, Arizona or Colorado, with equity eligibility and a