Part-Time Remote NOC Engineer: Backups & Patch Remediation

The ProActive Technology Group; Guin (AL); Remote; USD 30,000 - 35,000; Part time

Job summary

The ProActive Technology Group is seeking a NOC Engineer – Backup, Alerts & Patch Remediation to work remotely on a part-time basis. The role focuses on keeping client backups healthy, ensuring alerts are fixed, and patches and vulnerabilities are closed.

ET business hours with an early-morning overnight check and after-hours escalation rotation. Responsibilities include triaging backup jobs, fixing issues via NinjaOne/ScreenConnect, and running audits.

Qualifications

• 3+ years in an MSP or IT ops role.
• Hands-on Veeam B&R: jobs, repositories, backup copy, agents and SureBackup.
• Day-to-day RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices.
• Windows patch troubleshooting: failed cumulative updates, servicing stack and component store repair (DISM/SFC), WSUS/Windows Update logs, and third-party patching.
• Vulnerability remediation from scanner findings, with a record of verifying the fix.
• Windows Server, Hyper-V/VMware, storage (NAS, iSCSI) and basic networking.
• Experience with object storage targets (Backblaze, Azure Blob, Cloud Connect), including immutability and quotas.

Responsibilities

• Triage failed, missed and warning backup jobs daily across Veeam servers, agents and cloud copies.
• Remote in through NinjaOne/ScreenConnect to fix storage, repository, network, licensing and upgrade issues.
• Run scheduled and on-request restore tests (SureBackup, file/VM) and write audit-ready evidence.
• Enforce the PTG backup standard: 3-2-1 with a cloud copy, minimum retention, encryption, and no synthetic fulls that overrun storage.
• Run the half-yearly backup audit and present the findings.
• Maintain VSPC: onboarding and offboarding, report recipients, and keeping the managed list matched to billing.

Skills

MSP/IT ops

Veeam B&R

RMM alert remediation

Windows patch troubleshooting

Vulnerability remediation

Windows Server/Hyper-V/VMware

Storage knowledge (NAS, iSCSI)

Cloud storage targets knowledge

Clear client-writing

Credential hygiene

Tools

NinjaOne

ScreenConnect

Halo

Veeam B&R

Hudu

Huntress/E DR platform

Backblaze

Azure Blob

Cloud Connect

Job description

The ProActive Technology Group is seeking a NOC Engineer – Backup, Alerts & Patch Remediation to work remotely on a part-time basis. The role focuses on keeping client backups healthy, ensuring alerts are fixed, and patches and vulnerabilities are closed.

ET business hours with an early-morning overnight check and after-hours escalation rotation. Responsibilities include triaging backup jobs, fixing issues via NinjaOne/ScreenConnect, and running audits.