Remote NOC Engineer: Backups, Alerts & Patching (PT)

The ProActive Technology Group; Ohio; Remote; USD 30,000 - 35,000; Part time

Job summary

The ProActive Technology Group is seeking a NOC Engineer - Backup, Alerts & Patch Remediation (Remote, Part-Time) to own the health of managed client fleets, ensuring backups run and can be restored, and that alerts and patching are remediated efficiently.

Primary duties include triaging backup jobs, fixing NinjaOne alerts, and delivering audit-ready evidence while maintaining security and compliance with CMMC access requirements.

Qualifications

• 3+ years in an MSP or IT operations role.
• Hands-on experience with Veeam B&R including jobs, repositories, backup copy, agents and SureBackup.
• Experience with RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices.
• Windows patch troubleshooting: failed updates, servicing stack repair (DISM/SFC), WSUS/Windows Update logs, third-party patching.
• Vulnerability remediation from scanner findings and verification of fixes.
• Experience with Windows Server, Hyper-V/VMware, storage and basic networking.
• Familiarity with object storage targets (Backblaze, Azure Blob, Cloud Connect) including immutability and quotas.
• Clear writing for tickets and client reports.
• Disciplined credential handling; ability to pass a background check for CMMC access.

Responsibilities

• Triage failed or warning backup jobs daily across Veeam servers, agents and cloud copies.
• Remote in through NinjaOne/ScreenConnect to fix storage, repository, network, licensing and upgrade issues.
• Run restore tests and write audit-ready evidence.
• Enforce backup standards and conduct semi-annual audits.
• Fix open NinjaOne alerts to zero and address root causes.
• Remediate patching and vulnerabilities; report weekly on compliance.

Skills

Backup & Restore

RMM alert remediation

Patching & vulnerabilities

Windows patch troubleshooting

Veeam B&R

NinjaOne

SQL/VMware/Hyper-V basics

Tools

Veeam B&R

NinjaOne

ScreenConnect

Halo

Hudu

Job description

The ProActive Technology Group is seeking a NOC Engineer - Backup, Alerts & Patch Remediation (Remote, Part-Time) to own the health of managed client fleets, ensuring backups run and can be restored, and that alerts and patching are remediated efficiently.

Primary duties include triaging backup jobs, fixing NinjaOne alerts, and delivering audit-ready evidence while maintaining security and compliance with CMMC access requirements.