Remote NOC Engineer - Backups, Patches & Alerts (Part-Time)

The ProActive Technology Group; Sioux Falls (SD); Remote; USD 30,000 - 35,000; Part time

Job summary

The ProActive Technology Group seeks a part-time NOC Engineer to own backup health, alert remediation, and patch remediation for our managed client fleet. You will handle backups, ensure tests pass, and resolve RMM alerts with NinjaOne, ScreenConnect, and related tools.

Responsibilities include remediation of patch and vulnerability findings, maintaining documentation, and producing regular reports while working within ET business hours and a rotation for after-hours escalation.

Qualifications

• 3+ years in an MSP or IT ops role.
• Hands-on Veeam B&R backups and SureBackup testing.
• Daily RMM alert remediation using NinjaOne.
• Windows patching troubleshooting with WSUS/Logs.
• Vulnerability remediation and verification.
• Experience with Windows Server, Hyper-V/VMware and storage.
• Experience with object storage targets and immutability.
• Clear written ticketing and client reporting.
• Able to pass a background check for CMMC access.

Responsibilities

• Triage failed/missed/warning backups daily across Veeam and cloud copies.
• Fix storage, repository, network, licensing issues via NinjaOne/ScreenConnect.
• Run restore tests and write audit-ready evidence.
• Enforce backup standards: 3-2-1, retention, encryption, no overrun.
• Remediate NinjaOne alerts and tune conditions/thresholds.
• Remediate patches and vulnerabilities; verify fixes and weekly reports.
• Own Halo tickets from alert to close; produce reports.

Skills

MSP IT ops

Veeam B&R

NinjaOne

Patch mgmt

Vuln remediation

Windows Server

Hyper-V/VMware

Object storage

Clear writing

Tools

NinjaOne

ScreenConnect

Hudu

Veeam B&R

Halo

VSPC

Backblaze

Azure Blob

Azure Storage

Job description

The ProActive Technology Group seeks a part-time NOC Engineer to own backup health, alert remediation, and patch remediation for our managed client fleet. You will handle backups, ensure tests pass, and resolve RMM alerts with NinjaOne, ScreenConnect, and related tools.

Responsibilities include remediation of patch and vulnerability findings, maintaining documentation, and producing regular reports while working within ET business hours and a rotation for after-hours escalation.