Remote NOC Engineer – Backups & Patch Remediation

The ProActive Technology Group; Columbus (OH); Remote; USD 30,000 - 35,000; Part time

Job summary

The ProActive Technology Group is seeking a NOC Engineer – Backup, Alerts & Patch Remediation for remote, part-time work. You will own the health of our managed client fleet, focusing on backups that run and restore, fixable RMM alerts, and timely patch remediation.

Hours follow Eastern Time with an early-morning overnight check and an after-hours escalation rotation. You’ll use Veeam, NinjaOne, ScreenConnect, and Halo/Hudu to keep systems secure and compliant.

Qualifications

• 3+ years in an MSP or IT ops role.
• Hands-on Veeam B&R: jobs, repositories, backup copy, agents and SureBackup.
• Day-to-day RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices.
• Windows patch troubleshooting: failed cumulative updates, servicing stack and component store repair (DISM/SFC), WSUS/Windows Update logs, and third-party patching.
• Vulnerability remediation from scanner findings, with a record of verifying the fix.
• Windows Server, Hyper-V/VMware, storage (NAS, iSCSI) and basic networking.
• Experience with object storage targets (Backblaze, Azure Blob, Cloud Connect), including immutability and quotas.
• Clear writing for both tickets and client reports.
• Disciplined credential handling.
• Must be able to pass a background check for CMMC access.

Responsibilities

• Backups: triage failed, missed and warning backup jobs daily; fix storage and upgrade issues; run restore tests; audit backups.
• RMM alert remediation: fix root causes to stop re-alerts; address AV/EDR health, disk space, offline devices, and service status.
• Patching and vulnerabilities: remediate failed patches and vulnerabilities; report patch compliance weekly; manage tickets end-to-end; run daily/weekly/monthly reports; work on CMMC client systems.

Skills

Backup and restore

RMM alert remediation

Veeam B&R

NinjaOne

Windows patching

Vulnerability remediation

Documentation / reporting

Tools

Veeam B&R

VSPC

NinjaOne

ScreenConnect

Halo

Hudu

Backblaze

Azure Blob

Cloud Connect

Hyper‑V/VMware

Job description

The ProActive Technology Group is seeking a NOC Engineer – Backup, Alerts & Patch Remediation for remote, part-time work. You will own the health of our managed client fleet, focusing on backups that run and restore, fixable RMM alerts, and timely patch remediation.

Hours follow Eastern Time with an early-morning overnight check and an after-hours escalation rotation. You’ll use Veeam, NinjaOne, ScreenConnect, and Halo/Hudu to keep systems secure and compliant.