Remote NOC Engineer — Backups, Alerts & Patching

The ProActive Technology Group; Mississippi; Remote; USD 30,000 - 35,000; Part time

Job summary

The ProActive Technology Group is hiring a NOC Engineer – Backup, Alerts & Patch Remediation for remote, part-time work. The role focuses on maintaining backup health, fixing RMM alerts, and closing vulnerabilities across client fleets.

You will coordinate backups with Veeam, remediate NinjaOne alerts, and apply patches while following security controls and reporting requirements. ET business hours apply with after-hours escalation responsibilities.

Qualifications

• 3+ years in an MSP or IT operations role.
• Hands-on Veeam B&R: jobs, repositories, backup copy, agents and SureBackup.
• RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices.
• Windows patch troubleshooting: failed updates, servicing stack and logs, WSUS/Windows Update.
• Vulnerability remediation from scanner findings and verification of fixes.
• Experience with Windows Server, Hyper-V/VMware, storage (NAS, iSCSI) and basic networking.
• Acquaintance with object storage targets (Backblaze, Azure Blob, Cloud Connect) including immutability and quotas.
• Clear writing for tickets and client reports.
• Disciplined credential handling and ability to pass a background check for CMMC access.

Responsibilities

• Triage and fix backup jobs across Veeam servers, agents and cloud copies.
• Remediate open NinjaOne alerts and fix root causes to prevent re-alerts.
• Address AV/EDR health, disk space, and critical service issues.
• Remediate patching and vulnerabilities; verify patch compliance.
• Own Halo tickets from alert to close and produce routine reports.
• Maintain runbooks and credentials; work with CMMC access controls.

Skills

Veeam B&R

RMM remediation

Windows patching

Vulnerability remediation

Hyper-V/VMware

Networking basics

Storage basics

Credential handling

Tools

Veeam B&R agents

VSPC

NinjaOne

ScreenConnect

Huntress

Halo

Hudu

Backblaze

Azure Blob

Cloud Connect

Hyper-V/VMware

Job description

The ProActive Technology Group is hiring a NOC Engineer – Backup, Alerts & Patch Remediation for remote, part-time work. The role focuses on maintaining backup health, fixing RMM alerts, and closing vulnerabilities across client fleets.

You will coordinate backups with Veeam, remediate NinjaOne alerts, and apply patches while following security controls and reporting requirements. ET business hours apply with after-hours escalation responsibilities.