Remote Part-Time NOC Engineer: Backups, Patches & Alerts

The ProActive Technology Group; Fulton (MS); Remote; USD 30,000 - 35,000; Part time

Job summary

The ProActive Technology Group is seeking an NOC Engineer for Backup, Alerts & Patch Remediation. This remote, part-time role owns the health of our managed client fleet, ensuring backups run and can be restored, fixing RMM alerts, and closing patches and vulnerabilities.

You will manage a remediation backlog and deliver audit-ready evidence. Responsibilities include triaging backup jobs, remediating NinjaOne alerts, validating patch compliance, and producing daily to monthly reports.

Qualifications

• 3+ years in an MSP or IT ops role.
• Hands-on Veeam B&R: jobs, repositories, backup copy, agents and SureBackup.
• Day-to-day RMM alert remediation (NinjaOne preferred): AV/EDR health, disk space, services, offline devices.
• Windows patch troubleshooting: failed cumulative updates, servicing stack and component store repair (DISM/SFC), WSUS/Windows Update logs, and third-party patching.
• Vulnerability remediation from scanner findings, with a record of verifying the fix.
• Windows Server, Hyper-V/VMware, storage (NAS, iSCSI) and basic networking.
• Experience with object storage targets (Backblaze, Azure Blob, Cloud Connect), including immutability and quotas.
• Clear writing for both tickets and client reports.
• Disciplined credential handling. Must be able to pass a background check for CMMC access.

Responsibilities

• Triage failed or warning backup jobs daily across Veeam servers, agents and cloud copies.
• Remote in through NinjaOne/ScreenConnect to fix storage, repository, network, licensing and upgrade issues.
• Run restore tests and write audit-ready evidence.
• Enforce backup standards and audits.
• Fix open NinjaOne alerts to zero and address root causes.
• Manage patching and vulnerability remediation and report weekly.

Skills

3+ years MSP/IT ops

Clear writing

Credential handling

Background checks

Tools

Veeam B&R

NinjaOne

ScreenConnect

Hudu

Halo

VMware

Hyper-V

Backblaze/Azure Blob

Job description

The ProActive Technology Group is seeking an NOC Engineer for Backup, Alerts & Patch Remediation. This remote, part-time role owns the health of our managed client fleet, ensuring backups run and can be restored, fixing RMM alerts, and closing patches and vulnerabilities.

You will manage a remediation backlog and deliver audit-ready evidence. Responsibilities include triaging backup jobs, remediating NinjaOne alerts, validating patch compliance, and producing daily to monthly reports.