AI-Powered Executive Assistant to VP

Servicenow; New York (NY); On-site; USD 104,000 - 155,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking an experienced executive assistant to support a VP-level leader in our New York location. You will manage intricate calendars, draft correspondence, and coordinate travel while optimizing daily priorities within a dynamic, AI-driven environment.

The role requires exceptional organizational and communication skills, discretion with confidential information, and a proactive, can-do attitude.

Qualifications

• Experience integrating AI into work processes or flows.
• 10+ years supporting VP-level executives.
• Must be highly organized with exceptional communication skills and able to manage multiple high-priority projects across levels.
• Desire to take on own projects and grow.
• Professional demeanor and strong soft-skills.
• Proficiency with Zoom and Microsoft Office suite; familiarity with Box, Concur, and Google Docs.
• Experience handling confidential materials.

Responsibilities

• Schedule appointments, plan meetings, and maintain complex calendars.
• Draft and prepare routine and advanced correspondence; review for accuracy and conformance with procedures.
• Assist leadership by optimizing time usage and prioritizing activities.
• Arrange travel and ensure consistency with company procedures, including visas/passports and expense reconciliation.
• Identify issues and facilitate solutions across the organization.
• Assist with setup of new hires and onboarding processes.
• Process leadership expenses and credit card reconciliations as needed.

Skills

AI in workflows

Executive calendar management

Prioritization & multitasking

Professional demeanor & soft-skills

Communication & coordination

Zoom proficiency

Microsoft Office (Word, Excel, PowerP

Tools

Zoom

Microsoft Office

Box

Concur

Google Docs

Job description

ServiceNow is seeking an experienced executive assistant to support a VP-level leader in our New York location. You will manage intricate calendars, draft correspondence, and coordinate travel while optimizing daily priorities within a dynamic, AI-driven environment.

The role requires exceptional organizational and communication skills, discretion with confidential information, and a proactive, can-do attitude.