Job Search and Career Advice Platform
5,446

Jobs in United States

Customer Onboarding Manager

Customer Onboarding Manager
Insider
Fatih
TRY 60,000 - 90,000
I want to receive the latest job alerts for jobs in United States

Logistics Digital Transformation Supervisor

Logistics Digital Transformation Supervisor
DHL Germany
Kocaeli
EUR 30,000 - 50,000

FULL TIME-PART TIME SATIŞ DANIŞMANI - JYSK TORIUM

FULL TIME-PART TIME SATIŞ DANIŞMANI - JYSK TORIUM
JYSK OY
Esenyurt
TRY 50,000 - 150,000

Fighting System Technicians

Fighting System Technicians
Manpower Ä nsan KaynaklarÄ Limited Åirketi
Konak
TRY 50,000 - 150,000

Senior Sales Manager (Türkiye, Hotels/Media)

Senior Sales Manager (Türkiye, Hotels/Media)
Sojern
Turkey
USD 60,000 - 100,000
Discover more opportunities than anywhere else.
Find more jobs now

Key Account Manager - Ankara

Key Account Manager - Ankara
Randstad Türkiye
Çankaya
TRY 150,000 - 300,000

Kısa Dönem Pastacılık Eğitimi

Kısa Dönem Pastacılık Eğitimi
Anasayfa
Çankaya
TRY 28,000 - 33,000

IFRS Revenue Reporting Manager

IFRS Revenue Reporting Manager
Insider
Fatih
TRY 60,000 - 80,000
HeadhuntersConnect with headhunters to apply for similar jobs

Remote Inside Sales Independent Contractors - High Earning Potential!

Remote Inside Sales Independent Contractors - High Earning Potential!
Terraboost Media LLC.
Isparta Merkez
Remote
TRY 150,000 - 300,000

Sourcing Manager - Contract Logistics

Sourcing Manager - Contract Logistics
Kuehne + Nagel AS
Başakşehir
TRY 150,000 - 300,000

Software Implementation Consultant - Istanbul

Software Implementation Consultant - Istanbul
Insider
Fatih
USD 45,000 - 65,000

Senior Full Stack Engineer (Laravel, Javascript)

Senior Full Stack Engineer (Laravel, Javascript)
Insider
Turkey
Remote
USD 30,000 - 60,000

Operations Engineer

Operations Engineer
Randstad Türkiye
Çankaya
TRY 25,000 - 45,000

TA Communications and Patient Advocacy Lead

TA Communications and Patient Advocacy Lead
Novartis Farmacéutica
Fatih
TRY 120,000 - 150,000

Site Process & Manufacturing Engineering Manager

Site Process & Manufacturing Engineering Manager
ALSTOM Gruppe
Osmangazi
TRY 70,000 - 120,000

CRA II or Senior CRA

CRA II or Senior CRA
ICON Plc
Turkey
Remote
USD 30,000 - 45,000

EY Türkiye - Audit - Senior

EY Türkiye - Audit - Senior
Ernst & Young Advisory Services Sdn Bhd
Fatih
TRY 30,000 - 50,000

Area Sales Executive - Van

Area Sales Executive - Van
Vodafone Group Plc
Sur
TRY 150,000 - 300,000

WordPress Developer

WordPress Developer
Insider
Fatih
TRY 50,000 - 85,000

Senior Security Engineer - Blue Team

Senior Security Engineer - Blue Team
Insider
Fatih
Remote
TRY 300,000 - 400,000

Night Auditor

Night Auditor
Hilton Worldwide, Inc.
Bodrum
TRY 20,000 - 30,000

Dental Treatment Coordinator

Dental Treatment Coordinator
Bighornlaw
Konak
TRY 150,000 - 300,000

Production Manager

Production Manager
HH Global
Turkey
USD 35,000 - 55,000

Management Trainee for Chief Revenue Officer | Revenue Operations Team

Management Trainee for Chief Revenue Officer | Revenue Operations Team
Insider
Fatih
TRY 30,000 - 45,000

Sales Executive(Ankara)

Sales Executive(Ankara)
Nestlé SA
Çankaya
TRY 60,000 - 90,000

Customer Onboarding Manager

Insider
Fatih
TRY 60,000 - 90,000
Job description

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-ledB2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

The Customer Onboarding Manager is one of the first members of thepost-salesteam to work with new and existing clients. The Customer Onboarding Manager is responsible fortransitioning our clients from the sales process through onboarding and implementation of their new platform, while reinforcing the Insider vision of true 1-to-1 personalisation driven by the client’s data. Responsible for understanding client’s business requirements and use-cases, managing project delivery, and ensuring accelerated time-to-value realisation from their investment in Insider.

It is critical during this initial period that our new clients are enabled and empowered to use the platform to its fullest potential. The Customer Onboarding Manager is the key member of the Onboarding team. They are responsible for ensuring smooth, timely, and complete Insider platform adoption and client confidence in their new system.

Using a combination of hands-on approach with strong project management principles and technical knowledge, the Customer Onboarding Manager will be responsible for providingtechnical guidance to the client. Supporting clients through setup while having a full understanding of the client's application environment and data in order to provide optimal solution design recommendations for integration in a timely and impactful manner.


Qualifications:
  • Minimum 3 years experience in SaaS project management and client onboarding
  • PM qualifications (Agile, PMP, Prince2) is a plus
  • Strong written and verbal communication skills in English
  • Strong time and task management skills are a must
  • Strong at Communication with Internal & External Stakeholders
  • Delivering projects in a timely and qualified manner
  • Understanding of Google Tag Manager, Google Product Feed, and Google Analytics is an advantage
  • Understanding of webhooks and API
  • Exposure to and understanding of AI driven product recommendation tools and algorithms is an advantage
  • Experience with other CRM, ERP / Marketing Automation platforms as an advantage
Responsibilities:
  • Project manage customer onboardings to successful outcomes, accelerating Time to Value, growing and retaining customers.
  • Collaborate with internal technical resources to empower and train customers to use Insider’s platform and powerful features as efficiently as possible.
  • Establish credible relationships with all levels of the customer organization, from senior managers to end users of Insider, to understand their business and technical goals for using Insider.
  • Help drive early adoption, setting KPIs and success metrics for ROI.
  • Advocate customer business use-cases to product development
  • Ensure successful transitions to the Customer Success Manager team after onboarding by understanding and documenting client stakeholder roles and hierarchy.
  • Enhance customer experience during onboarding by designing and continually improving processes and materials.
  • Where required, tailor 1:1 onsite and remote onboardings to meet client needs and exceed expectations.
  • Responsible for establishing client’s trust and confidence in Insider platform
  • Help drive early adoption, setting KPIs and success metrics for full ROI attainment
  • Where necessary, coordinate effectively with client agencies and third parties to drive desired outcomes
  • Ensure highest deliverable quality and client satisfaction to streamline the post-onboarding transition to the Customer Success & Support teams
  • Where applicable, coordinate with the development team to ensure the custom development is up to standard and meets client expectations
  • Understand and document client stakeholder roles within an account to ensure smooth & successful transition to the Customer Success Manager team after onboarding
  • Own project and assume responsibility for successful project implementation while working closely with internal and external stakeholders
  • Facilitate exceptional user-enablement training and workshops

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

Please follow Insider on LinkedIn, Instagram, Youtube,and Medium!

  • Previous
  • 1
  • ...
  • 165
  • 166
  • 167
  • ...
  • 218
  • Next

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

Job Search and Career Advice Platform
Land a better
job faster
Follow us
JobLeads Youtube ProfileJobLeads Linkedin ProfileJobLeads Instagram ProfileJobLeads Facebook ProfileJobLeads Twitter AccountJobLeads Xing Profile
Company
  • Customer reviews
  • Careers at JobLeads
  • Site notice
Services
  • Free resume review
  • Job search
  • Headhunter matching
  • Career advice
  • JobLeads MasterClass
  • Browse jobs
Free resources
  • Predictions for 2024
  • 5 Stages of a Successful Job Search
  • 8 Common Job Search Mistakes
  • How Long should My Resume Be?
Support
  • Help
  • Partner integration
  • ATS Partners
  • Privacy Policy
  • Terms of Use

© JobLeads 2007 - 2025 | All rights reserved